All Systems Operational
Uptime over the past 90 days. View historical uptime.
NAM Operational
90 days ago
100.0 % uptime
Today
Public Intel ? Operational
90 days ago
100.0 % uptime
Today
Private Intel ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
Threat Response ? Operational
90 days ago
100.0 % uptime
Today
SecureX Orchestration ? Operational
90 days ago
100.0 % uptime
Today
SecureX Portal ? Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
Private Intel ? Operational
90 days ago
100.0 % uptime
Today
Threat Response ? Operational
90 days ago
100.0 % uptime
Today
SecureX Orchestration ? Operational
90 days ago
100.0 % uptime
Today
SecureX Portal ? Operational
90 days ago
100.0 % uptime
Today
APJC Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
Private Intel ? Operational
90 days ago
100.0 % uptime
Today
Threat Response ? Operational
90 days ago
100.0 % uptime
Today
SecureX Orchestration ? Operational
90 days ago
100.0 % uptime
Today
SecureX Portal ? Operational
90 days ago
100.0 % uptime
Today
Backend Services Operational
90 days ago
99.99 % uptime
Today
Security Services Exchange Operational
90 days ago
99.99 % uptime
Today
SecureX Sign-On ? Operational
90 days ago
100.0 % uptime
Today
Device Insights Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Upcoming Security Services Exchange Maintenance and Planned Outages - Core Service - Prod APJ Nov 29, 2023 21:30-23:30 MST
Update - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/j23hqw5zs6wx
Nov 29, 2023 - 20:30 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/j23hqw5zs6wx
Nov 28, 2023 - 12:01 MST
Upcoming Security Services Exchange Maintenance and Planned Outages - Core Service - Prod APJ Nov 29, 2023 21:30-23:30 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/j23hqw5zs6wx
Nov 28, 2023 - 12:01 MST
System Metrics Month Week Day
NAM Portal ?
Fetching
NAM API Services ?
Fetching
NAM Public Intel ?
Fetching
NAM Private Intel ?
Fetching
EU Portal ?
Fetching
EU API Services ?
Fetching
EU Private Intel ?
Fetching
APJC Portal ?
Fetching
APJC API Services ?
Fetching
APJC Private Intel ?
Fetching
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Upcoming Security Services Exchange Maintenance and Planned Outages - Core Service - Prod APJ
Completed - For more details refer to original maintenance https://stspg.io/tvsf6d4fmwwn
Nov 30, 00:12 MST
In progress - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/tvsf6d4fmwwn
Nov 29, 22:30 MST
Update - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/tvsf6d4fmwwn
Nov 29, 21:30 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/tvsf6d4fmwwn
Nov 29, 20:36 MST
Nov 29, 2023
Upcoming Security Services Exchange Maintenance and Planned Outages - Eventing Service - Prod US (North America)
Completed - For more details refer to original maintenance https://stspg.io/wv6nqzff6n66
Nov 29, 23:30 MST
In progress - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/wv6nqzff6n66
Nov 29, 21:30 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/wv6nqzff6n66
Nov 27, 15:56 MST
Nov 28, 2023
Upcoming Security Services Exchange Maintenance and Planned Outages - Eventing Service - Prod EU
Completed - For more details refer to original maintenance https://stspg.io/m3h8s7g0g6l0
Nov 28, 23:02 MST
In progress - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/m3h8s7g0g6l0
Nov 28, 20:30 MST
Update - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/m3h8s7g0g6l0
Nov 28, 19:30 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/m3h8s7g0g6l0
Nov 27, 15:54 MST
Upcoming Security Services Exchange Maintenance and Planned Outages - Eventing Service - Prod APJ
Completed - For more details refer to original maintenance https://stspg.io/wy1s6zckj3t9
Nov 28, 08:01 MST
In progress - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/wy1s6zckj3t9
Nov 28, 06:00 MST
Update - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/wy1s6zckj3t9
Nov 28, 05:00 MST
Scheduled - This is planned maintenance for SSE component.
For more details refer to original maintenance https://stspg.io/wy1s6zckj3t9
Nov 27, 15:52 MST
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
SSE Communication with Devices using Connector 1.5.88 is degraded in PRODEU stack
Resolved - For more details refer to original incident https://stspg.io/xlnftx2x304q
Original update: Dear Customer,

Device Communication is operational now

Thanks for your patience and understanding!
Nov 22, 04:07 MST
Investigating - SSE component facing some issues.
For more details refer to original incident https://stspg.io/xlnftx2x304q
Original update: Dear Customer,

We regret to inform you that SSE Device Communication functionality is currently degraded in PRODEU stack and incident has been created.

At this point of time, communication with all the below device types are ***impacted***.
* FTD and FMC with versions 6.4.x (and above)

There is ***no impact*** on NTD Eventing

We are investigating the case and will post here as soon as we have an update.
Nov 22, 03:59 MST
SSE Device Communication service is degraded in PRODEU stack
Resolved - For more details refer to original incident https://stspg.io/jp03k57q5v0r
Original update: Dear Customer,

Device Communication is operational now

Thanks for your patience and understanding!
Nov 22, 04:07 MST
Investigating - SSE component facing some issues.
For more details refer to original incident https://stspg.io/jp03k57q5v0r
Original update: Dear Customer,

We regret to inform you that SSE Device Communication functionality is currently degraded in PRODEU stack and incident has been created.

At this point of time, communication with all the below device types are ***impacted***.
* FTD and FMC with versions 6.3.x (and below)
* FTD and FMC with versions 6.4.x (and above)
* SMA

There is ***no impact*** on NTD Eventing

We are investigating the case and will post here as soon as we have an update.
Nov 22, 03:59 MST
SSE Device Onboarding service degraded in PRODEU Stack
Resolved - For more details refer to original incident https://stspg.io/ft597k5qm9wd
Original update: Dear Customer,

Device onboarding is operational now


Thanks for your patience and understanding!
Nov 22, 04:06 MST
Investigating - SSE component facing some issues.
For more details refer to original incident https://stspg.io/ft597k5qm9wd
Original update: Dear Customer,

We regret to inform you that SSE Device Registration functionality is currently degraded in PRODEU Stack and incident has been raised.

At this point of time,

* New Devices cannot be on-boarded

We are investigating the case and will post here as soon as we have an update.
Nov 22, 03:57 MST
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